About Wisdom Wellbeing

Wisdom Wellbeing is an award-winning EAP provider bringing personalised mental health and wellbeing solutions to organisations across Australia, making a positive difference to lives everyday.

Trusted by 80,000 organisations worldwide

Award-winning EAP support from Wisdom Wellbeing

We offer the most comprehensive employee assistance program (EAP) on the market today, providing clinical expertise and 24/7 support services to:

Employers of all sizes in the public, private and non-profit sectors
Individual users, employees and their family members - worldwide
Business partners, intermediaries and affiliates
Associations and memberships
Global capability - presence in more than 160 countries with local resources and global consistency

Award-winning EAP support from Wisdom Wellbeing thumbnail

Our goal is 100% engagement

We aim high, and we achieve it. Our goal is 100% engagement and we want everyone in your care to use our service. Public, private and non-profit businesses rely on our clinical expertise to keep their people on-track. Employers, employees and business partners get:

A 24/7, 365 helpline, with calls answered by experienced in-house counsellors, legal and financial specialists
Reporting analytics, management information and organisational benchmarking

Accredited EAP provider

Our high-quality structured counselling comes as a fully-integrated package, without restriction or limitation. And we never use answerphones, divert your calls or use external triage services.

Quick access to our counselling can reduce workplace stress by as much as 19%. And it can boost return-to-work rates by as much as 23%. That’s an amazing return on investment—your people will be healthier, happier and more productive with our help.

Award-winning innovations

The pressures of modern life don't dissolve once the working day is over, so we constantly innovate to make our wellbeing services as accessible as possible.

Online portal: instant health and wellbeing support available on your desktop
24-hour telephone helpline: we use qualified advisors in-house, so we're available all day, every day
Structured counselling over the phone, via live chat or email. we have access to a global network of over 2,500 counsellors, trainers and critical incident responders

EAP Services Australia - Wisdom Wellbeing

How Wisdom Wellbeing benefits you

At Wisdom Wellbeing we work in partnership with our clients to deliver a holistic approach to wellbeing.

As an individual, you get the tools to live a happier and healthier life, while employers and business partners see a more committed workforce, fewer absences, a greater output and a higher return on investment.

Supporting organisations for over 15 years

As trusted wellbeing advisors and specialists, our values underpin why we're market leaders:

We CARE

We are a people business. Our passion, commitment and dedication comes from our genuine care to help others build great organisations.

We TAKE ACTION

The market moves quickly and so do we. Accountable, agile and adaptable - our professional excellence stems from being action-oriented and offering value at every interaction.

We INNOVATE

Putting the clients first, we purposefully innovate. We listen understand and turn data into insight to offer meaningful services and systems to our clients.

We INFORM

We ensure peace of mind. With our expertise and years as specialists, we're different because we never rest. Our ambition to be the best drives us forward.

We DO THE RIGHT THING

Integrity is at our core. We always act in the best interest of our clients, communities and each other. We work collaboratively as a team putting others first. We keep our promises and treat everyone with the respect they deserve. That's what earns trust.

Accreditations and memberships

We are proud of our memberships and accreditations, which position Wisdom Wellbeing as a trusted EAP provider and wider wellbeing support service.

Employee Assistance Professionals Association (EAPA)
Employee Assistance European Forum (EAEF)
Socotec Certification International (UK) Limited
The National Suicide Prevention Alliance (NSPA)
The Workplace Wellbeing Charter
Mental Health At Work
Cyber Essentials Plus Certification
Investors In People Accreditation
Employers Initiative on domestic abuse
Armed Forces Covenant signatory

We are also Stonewall Diversity Champions, a Disability Confident: Committed Employer, and a Mindful Employer. These show our commitment to inclusivity, equality and diversity.

Discover how an EAP can help your organisation

An Employee Assistance Program (EAP) is designed to help your staff deal with personal problems which may affect their work performance. To find out more please feel free to contact us.