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Employee Assistance Program (EAP) Services

Australia's trusted EAP provider

Discover how an Employee Assistance Program can benefit your business by creating a happier and healthier workforce.

What is an Employee Assistance Program?

An Employee Assistance Program or more commonly known as an EAP is an employee benefit programs that offers your people a safe space to discuss any of their personal or professional challenges that may negatively impact their work performance and mental health. An EAP also provides a free and confidential service for employees and their immediate families. It can help your people with:

  • Work-related stress

  • Burnout

  • Personal problems (such as relationships and other non-work-related issues)

  • Mental and physical wellbeing

  • And much more

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What's included with an EAP?

The following comes as a standard with our Complete EAP service:

  • Free 24/7, 365 counselling helpline

  • 6 sessions of structured counselling per employee, per issue, per year

  • Management support line and guides

  • Access to our wellbeing tracking app Wisdom

Wisdom Wellbeing - Australia's Largest EAP Provider

Our EAP counselling service

At Wisdom Wellbeing, we understand the necessity of additional support for employee mental wellbeing. Our EAP guarantees that all counsellors meet a quality criterion, with a short-term and goal-oriented model that matches your organisation’s requirements.

Employee Assistance Programmes - Wisdom Wellbeing

About our counsellors

All Wisdom Wellbeing counsellors hold a minimum of a qualification in Counselling or Psychotherapy.

Our counsellors also have as a minimum:

  • Minimum level 8 qualification in Counselling or Psychotherapy

  • Membership with accreditation eligibility to the PACFA or ACA

  • 3 years post qualification experience

  • 250 hours of counselling training

  • 250 hours of counselling practice

  • 40 hours of private client contact time in the last year

  • Minimum 1-hour clinical supervision per month throughout all counselling practice above PACFA and ACA recommendations

  • Insurance and engage in personal development for both Wisdom Wellbeing and their governing body

Employee Assistance Program Australia

How much does an EAP with Wisdom Wellbeing cost?

The average cost of an EAP with us is $4.20 per person, per month. This can range depending on the size of your business. Contact us to get a quote on our EAP service.

EAP Australia

Track wellbeing with our EAP

Our EAP gives your employees exclusive access to our mental wellbeing app Wisdom, which helps tracks wellness and improve your mental health.

  • Wisdom App features include

  • Live Chat and Video Call

  • Interactive mood tracker

  • Mini health checks

  • Resource Library – Webinars, podcasts, articles and much more

EAP Wellbeing Australia

Backed by brands that trust us

Nestle
Zurich
asos
MARRIOTT HOTELS
Nestle

Employee Assistance Program (EAP) Counselling is a safe space where employees can confide in and discuss any challenges with qualified counsellors. Employees might be facing issues in their personal lives or workplace which could be negatively impacting their professional performance. EAP counselling provides employees with free, short-term counselling in a confidential and secure environment.

An Employee Assistance Program is a specially designed benefit program for employees who are facing struggles in their personal or professional lives. EAPs provides counselling and helpful content 24/7, 365 days a year, prioritising an employee’s mental wellbeing.

An EAP can assist businesses by helping to improve the mental wellbeing of their people. With this support, businesses can begin to see reduced levels of mental health-related sickness, absenteeism, and observe better wellbeing and productivity in the workplace.

EAP counsellors are registered experts trained to provide confidential and relevant counselling sessions to those who require the service. They provide short-term, confidential counselling specifically to employees facing personal or professional challenges that may impact their work performance and wellbeing.

Accessing EAP benefits is simple and can be done by contacting our 24/7 helplines for counselling sessions and advice when struggling with mental wellbeing. To get the most out of Wisdom Wellbeing’s EAP, download the Wisdom app, with access to live chats, video calls, articles and other wellbeing resources to assist with issues in the workplace.

Employee Assistance Programs provide organisations with the necessary support to improve employee mental wellbeing. Poor mental wellbeing amongst employees results in absenteeism and presenteeism, which holds an organisation back from performing at its peak. EAPs bring the most out of your team and building a stronger, more positive environment.